It was so easy to get a quote and
to get started. I had been using
one of the services with teams where
I paid way to much. I got a better deal
and service with PHC. Pat Bettis
Our rates are very reasonable when compared to other cleaning services that use teams of 2, 3 or even 4 people. Because we send one housekeeper to your home we can adjust our rates to fit your needs and budget. The average price per visit is $69.00.
We provide service Monday through Saturday. Most early appointments begin around 8:30 a.m. with late appointments beginning around 12:30 p.m..
Absolutely not. We strive to retain our clients through quality and client satisfaction, not through contractual obligation.
Yes. You will be assigned a housekeeper and as long as you are satisfied with that housekeeper, we will send you the same one. If your housekeeper is out for some reason, we will not send a substitute without checking with you first.
Some of our clients give us a key, that we lock up in our security key box at the office. We code each key so that no names or addresses are ever on a key. Keys are given to the housekeeper in the morning and returned at the end of the day. Other clients simply leave a door open for the housekeeper, and others will place a key in a certain hidden spot for the housekeeper to retrieve the key once she arrives at the home. It is completely the customer’s preference.
No! Indeed not! That’s why we’re here. We are coming to “clean” for you. Some services will require you to pick up and straighten up before they arrive, however, we don’t mind earning our fee.
Yes. Your housekeeper will have all cleaning supplies and equipment necessary to clean your home with her. Of course, if you have your own special products that you would like the housekeeper to use, that is fine, too.
We ask that you pay each time your housekeeper comes. We accept cash and checks.
Yes it is. If you are not completely satisfied with any part of your cleaning service, call us within 24 hours of the visit and we will come back to your home and complete the task to your satisfaction.
To cancel your cleaning and/or to request that your housekeeper’s services be rescheduled you can contact us by email at personalhomecare@yahoo.com or by telephone at 334-272-3456.
We ask that you please contact us at least 24 hours prior to your scheduled cleaning, that way we will be better able to accommodate any changes to your schedule.
Most of our clients have a separate security code for the housekeeper, others simply turn the system off on scheduled cleaning days.